AGL NBN plans review

AGL offers a good selection of NBN plans, which includes all of the major speed tiers from NBN 25 and faster. As is the norm, all AGL NBN plans come with unlimited data. AGL’s first NBN plan is an NBN 25 offering.

AGL’s NBN 25 plan is towards the middle of the providers in our comparison engine if you’re looking at typical pricing. Tangerine, Exetel, Southern Phone, Dodo, Kogan Internet, SkyMesh and Belong all have cheaper ongoing pricing. Mateis cheaper, too, and it’s with an NBN 25 plan that has upload speeds up to 10Mbps instead of the standard max 5Mbps. For comparison, check out popular NBN 25 plans from our database.

NBN 50 is the most popular speed tier in Australia, and here’s how AGL’s plan looks.

AGL’s NBN 50 plan is one of the priciest in our comparison engine, so start comparisons with plans from Tangerine, Exetel, Spintel and Swoop first. Alternatively, check out popular picks below.

Next up is AGL’s NBN 100 plan, which is built on the more popular 100/20 model rather than the rarer 100/40, which has up to double the upload speed.

AGL is, again, closer to the pricier end of the NBN 100/20 plans in our database. For comparable speeds and cheaper prices, have a look at plans from Dodo, Exetel and Spintel; or check out popular picks below.

Those living in Fibre-to-the-Premises (FTTP) or Hybrid Fibre Coaxial (HFC) homes can take advantage of NBN 250 plans. Here’s AGL’s NBN 250 plan.

AGL’s NBN 250 plan is, again, one of the priciest options in our comparison engine. That said, it looks better if you take download speeds into account. Check out Swoop or Southern Phone for similarly speedy plans with better ongoing pricing. Here are the popular NBN 250 plans in our database today.

Finally, FTTP and HFC homes can get even faster speeds with an NBN 1000 plan, and AGL has a particularly speedy one.

AGL is, once again, on the pricier side of the scale but what it lacks in competitive pricing it makes up for in great self-reported download speeds. Compare AGL’s NBN 1000 plan with Southern Phone’s offering or use one of the options below as inspiration.

While its plans are comparatively expensive, AGL self-reports fast download speeds and solid upload speeds with its NBN plans.

Here’s how AGL plans look in comparison to some of the fastest NBN plans in our database.

AGL plans are offered as bring-your-own (BYO) NBN-compatible modem , though you can pay extra for an Amazon Eero router or Eero two-pack (router + mesh satellite): either outright or an extra monthly fee over 12 or 24 months. You can also add a home phone for an additional monthly fee.

Outside of the above, there aren’t other perks of note. If you’re an AGL Energy customer, you may be able to get cheaper monthly NBN pricing by bundling your energy and internet plans.

AGL ticks almost every box for its support pathways, except if you’re after a blog, forum or in-person support at a retail store. All other major support avenues are available, though, from social media and online chat, through to self-paced support and email assistance. Additionally, you can call AGL for support on 131 245.

In terms of customer satisfaction, we track user reviews on Facebook, Google, Product Review and Trustpilot. It’s worth flagging that these outlets tend to attract negative reviews for most NBN providers. AGL didn’t appear on most of these sites but it did have a two-out-of-five-star rating on Product Review at the time of writing.