Moose Mobile plans and prices

Moose Mobile is a SIM-only provider in Australia that offers plans on the Optus network. The mobile provider has a history of offering long-duration promotional prices for new customers. Read on for everything you need to know about Moose Mobile.

• Moose Mobile SIM-only plans operate on the Optus mobile network (including Optus 5G), which is available to 98.5% of Australians.
• There are a handful of Moose Mobile SIM-only plans, which range from a little bit of data through to hundreds of gigabytes.
• Moose Mobile plans are typically sold at a reduced price for longer promotional periods than the six-month norm.
• All Moose Mobile SIM-only plans include a 200GB data bank.

Moose Mobile sells a few SIM-only plans, all of which have no contracts, setup fees nor any cancellation fees. As is the norm, Moose Mobile SIM-only plans include unlimited standard talk and text in Australia.

Moose Mobile plans range from average to competitive monthly fees, but that’s without factoring in the initial promotional pricing. There are excess data costs if you use more than your data cap, but they are pro-rata fees charged in kilobyte increments of a $9-per-gigabyte overarching excess cost.

Compare the Moose Mobile plans above with the popular SIM-only picks below.

Moose Mobile SIM-only plans are offered on the Optus mobile network, which includes Optus 5G. The catch there is that almost every Moose Mobile plan has capped 100Mbps download speeds. Only the priciest Moose Mobile plan doesn’t have a disclaimer about capped Optus 5G speeds. According to Opensignal data, Moose Mobile customers can expect these average speeds: 57.9Mbps download and 7.7Mbps upload.

Moose Mobile plans have different data caps: the more you spend, the more data you get. The three cheapest plans are okay for casual to moderate data needs. Moose Mobile’s two priciest plans come with at least 100GB of monthly data, which should be plenty for heavy users.

All but one of Moose Mobile’s SIM-only plans don’t have any international call inclusions. You need to call Moose Mobile on 1300 566 673 to enable international calls, and the rates change based on where you’re calling. Any international call costs are added to your bill at the end of the month. The only exception is Moose Mobile’s priciest SIM-only plan, which comes with $400 of talk and text credit to anywhere in the world. At the time of writing, Moose Mobile had 230 international dialling destinations listed on its international call rates support page. It also costs 50 cents and 75 cents per SMS or MMS, respectively.

Moose Mobile is no stranger to promotional pricing, so you should be able to find a deal below.

Moose Mobile plans aren’t typically overflowing with features. There is, however, a 200GB data bank for all Moose Mobile plans. Outside of WiFi calling, Moose Mobile is missing some features that other mobile providers offer, like eSIM, data sharing and mobile phones for sale.

If you travel overseas, you can enable international roaming via a $15 Zone 1 add-on. Zone 2 countries require a $200 credit prepayment for individually charged roaming costs. One of the better invisible inclusions is Moose Mobile’s reported customer satisfaction, with high scores on user-review websites Product Review and Trustpilot.

Moose Mobile SIM-only plans operate on the Optus network, which is available to 98.5% of Australians. All Moose Mobile plans support Optus 5G, which has coverage for around 1.2 million households. Use the interactive map below for a visual indication of Optus coverage around Australia. Note that Optus will be switching off its 3G network in September 2024.

Shifting from another mobile provider to Moose Mobile is a straightforward process. Here’s how to switch to Moose Mobile:

1. Pick the Moose Mobile SIM-only plan you want and click the ‘Go to site’ button next to the corresponding plan. If you see ‘Link not supplied’ instead of the button, go to the Moose Mobile website.
2. On the Moose Mobile website, click the ‘Add to cart’ button beneath the plan you want to confirm selection, then click the ‘Checkout’ button.
3. Optionally, tick the box to add $10 Express Post for your Moose Mobile SIM card, then click the ‘Checkout’ button.
4. Enter your details and a password to create an account, then follow the prompts to complete sign-up.

If you’re transferring a number, it can take between four to 12 hours during business hours. Delivery times for SIM cards are either three to five business days for the free postage option or one to two business days for the $10 express choice. Once your SIM card arrives, activation time takes one to four hours between 9:00am and 5:00pm, Monday to Saturday.