Woolworths’ Everyday Mobile Review: Perky plans

Telstra, and Telstra MVNOs, aren't normally the first providers you think of for value. However, those like Everyday (Woolworths) Mobile and ALDI Mobile are the exceptions.

Woolworths mobile plans come in three types;

• SIM-only plans with 5G
• 30-day prepaid plans
• Long-expiry prepaid plans

Long-expiry plans have the best 12-month value, followed by 30-day prepaid and then by SIM-only 5G plans. Everyday Mobile prices are on par with other Telstra-powered providers across the whole spectrum of Woolworths mobile plans but they do offer some bonuses to sweeten the pot.

Woolworths mobile plans start from as little as $25 per month for prepaid SIMs, and $40 per month for SIM only postpaid plans that include 5G access.

The cheapest plan from Woolworths Everday Mobile is the $25 prepaid plan which comes with 22GB of data, a 500GB Data Bank, unlimited standard and international calls to 22 destinations and 4G access to the Telstra Wholesale network. All prepaid plans have the same inclusions but the price goes up to $35 per month for 42GB.

It is important to note that each of these plans now has a 100Mbps speed cap, so if you're looking for ultra fast downloads you're out of luck.

IIf you want a better value SIM only or prepaid SIM, you'll need to look at the Vodafone or Optus network. iiNet and Vodafone in particular have some solid deals thanks to ongoing promotional discounts. 

If you want to stick with the Telstra network, you'll get similar data-to-dollar value from a range of prepaid providers like Exetel, Aldi Mobile, and Boost Mobile. 

Below is a daily updating list of popular SIM Only plans with at least 20GB of data that don’t cost more than $30 a month.

SIM-only mobile plans from Woolworths on the other hand are more expensive, starting from $40 per month for 55GB of data.

For the extra money you get extra data, but also access to the Telstra Wholesale 5G network with speeds capped at 100Mbps. This is the same speed cap as you'll get on a prepaid SIM from Woolworths too - so you won't be able to reap the benefits of 5G coverage per say. Your data bank also goes up to 1TB, and plans include unlimited international calls and texts to 30 destinations.

This starting price is one of the more expensive options for Telstra providers with access to the 5G network. Telstra prepaid, Belong, Tangerine, Boost Mobile, Mate, More, and nuMobile all have cheaper plans with Telstra 5G coverage, and in some cases higher speed caps. 

Belong's 25GB Mobile Plan will set you back $29 per month, and comes with a 150Mbps speed cap, whereas More mobile's 32GB Mobile SIM is $36/mth and has a 100Mbps cap. 

5G coverage isn't neccessary for most people, but if you're looking at a postpaid mobile plan from Woolworths you'll need to pay a 5G premium for it. 

Here are how Everday Mobile's 5G SIM plans compare to other providers offering 5G on the Telstra, Optus, and Vodafone Networks.

Woolworths long expiry plans are a good option to get your bill sorted for the year, but there are better value options on the Optus network.

Everyday Mobile long expiry plans come in either 180-day or 365-day varieties. You'll pay $100 for 60GB over 6 months, $170 for 125GB over 12-months, or $220 for 200GB for 12-months. These plans come to a monthly data allowance of 10GB, 10.4GB, and 16.6GB respectively. 

Put into perspective, the best value plan ($220 for 200GB) is the equivelant of paying $18.30 for 16.6GB per month. There are some promotional discounts on SIM plans that are better value options, but they're few and far between.

Providers on the Optus network tend to have better deals on long expiry prepaid plans than the provider formerly known as Woolworths Mobile does.

Catch Connect in particular has recurring discounts bringing year-long plans down to under $100. Supermarket competitor Coles Mobile, and amaysim also offer cheaper long expiry plans with more or similar data allowances.

Below are the cheapest 365-day long expiry plans in our database at the moment.

Woolworths no longer sells mobile phones through the Everyday Mobile brand. You can still pick up a cheap prepaid phone in-store however, but the latest flagship devices like the iPhone 15, or Samsung Galaxy S23 are no longer available.

Everyday Mobile by Woolworths uses the Telstra wholesale network that Telstra MVNOs have access to. The difference in coverage is minimal. The wholesale network covers 98.8% of populated Australia, and Telstra’s own reaches about 99.4%. The wholesale network used by Woolworths still has more coverage than both Optus and Vodafone.

Take a look at the map below to compare the wholesale network with the full Telstra network.

Woolworths mobile plans offer a range of perks inclusing data banking, international call inclusions, data gifting, 10% off your grocery shop once per month, and even discounts for Everyday Rewards Members.

Every mobile plan from Woolworths comes with a 500GB - 1TB data bank, and Data Gifting included. Any additional data at the end of your billing period will automatically go in to your databank to pull from if you happen to run out of data in a month to come.

Data Gifting on the other hand allows customers on eligible plans to send each other up to 50% of the plan's included data. This is a great option if you find yourself in a bind and happen to know someone else using Everday Mobile. Data can't be gifted from your data bank, and any bonus data you've accrued from previous gifts or promotional data bonuses can't be gifted either.

Every monthly plan from Woolworths, be it prepaid or SIM-only comes with international call inclusions. Prepaid plans have unlimited calls and texts to 22 destinations, while SIM-only plans can access 30 destinations. 

The big consistent perk for all Woolworths Mobile customers, though, is the 10% discount for a monthly Woolies shop. The discount needs to be redeemed in store, and the maximum total discount is $50 per month. If you plan it out right the savings could cover the cost of your monthly phone bill and then some.

Everyday Rewards customers can also nab a saving on the provider's expensive SIM-only plans. Rewards members get 10% off plan prices up until March 5, 2024 at 11:59PM AEDT. To secure the discount, have your Rewards card number ready to input when you sign up to these plans.

Woolworths Mobile has a good range of customer service options, like live chat, phone support, not to mention a physical store presence thanks to Woolies' chain of supermarkets. And while Woolworths Mobile doesn't quite have a spotless track record with customers, it still fares much better than the big three (Telstra, Optus, and Vodafone).

There's also something to be said for the fact that you can always visit a Woolworths supermarket location if you have any questions or need to recharge. That's a service that few MVNOs offer.

While providers like Moose Mobile have stellar customer ratings across Product Review, Trustpilot, Google and Facebook, the only user reviews we could find for Woolworths Mobile are on Product Review. At the time of updating this review, there were more than 1000 reviews and a 2.3 rating out of five, which breaks down to 2.4 for value for money, 1.7 for customer service, 2.9 for local reception and 1.9 for transparency.

How to contact Woolworths Mobile

Woolworths Mobile has a range of contact options. There is online chat, and a phone line available during business hours.

Look for the 'Chat Now' tab at the bottom of any Everyday Mobile page, or contact the provider on the phone at 1300 101 234, from Monday - Saturday.

How to recharge your Woolworths Mobile plan

You can check your usage and remaining balance, recharge your plan or buy an add-on and manage everything else account-related via the Everday Mobile App, available in iOS and Android.

Woolworths Mobile login options

To login, head to Everday Mobile's website and enter your registered email or mobile number associated with your plan and your login password. Once you've logged in, you'll be able to check your plan details, current balance and recharge or make any other changes to your existing plan.