Ring should be the undisputed winner here, but its reputation gives us pause
Ring Alarm vs. SimpliSafe Review
It seems like most DIY security enthusiasts are either Team Ring or Team SimpliSafe. At Reviews.org, we’re Team Ring-Except-for-Its-Murky-Ethics. We like Ring’s prices, plans, self-monitoring, cameras, and home automation—but not the way it conducts itself in sticky situations.
Where Ring fails, SimpliSafe steps in with its almost-as-good prices and cameras and its much-less-complicated values.
Ring Alarm vs. SimpliSafe: Prices and monitoring plans
Ring’s equipment prices are standard, but its monitoring plans are unparalleled. SimpliSafe offers similar equipment prices, though it lags behind in monitoring.
Neither of these services requires contracts, so you can cancel the monitoring plans at your convenience.
Amazon.com List Prices (as of 07/06/2023 11:00 MST) Full disclaimer
Ring's kits start at $200 and run up to $380. SimpliSafe’s range from $196 to $560. For apartments or small homes, the starter kit from either Ring or SimpliSafe will meet most of your security needs. You’ll get similar items and value from both.
You can also buy separate pieces from each brand to create your own customized packages.
And there are add-ons. Ring has a vast selection of cameras and lights. SimpliSafe’s camera selection is limited, but it does offer extras you won’t see with Ring, like a smoke alarm and a branded lock. Their prices aren't extravagant compared to the rest of the market, but adding them to your setup will quickly increase your security costs.
Ring Alarm monitoring pricing
First off, Ring offers one of the cheapest basic monitoring plans we've seen. For a grand total of $3.99 a month, you get access to almost all the Ring app’s features to aid you in your self-monitoring quest.
And if you're interested in 24/7 professional monitoring, cellular backup, or local storage, you can pay just $20 a month for professional system monitoring plus free cloud storage for all your cameras.
You can even choose a middle-of-the-road professional monitoring plan for just $10 a month that will get you all the Basic plan perks plus an extended warranty on all your devices. And if you want to save some money, you can pay annually to save $100 a year.
To put it simply: no other brands offer a deal anywhere this good. Even SimpliSafe, which isn’t super expensive by any means, charges $10 for app and smart home access. It also doesn’t support unlimited cameras the way Ring does.
Amazon.com List Prices (as of 07/06/2023 11:00 MST)
SimpliSafe monitoring pricing
With SimpliSafe, $9.99 a month will give you a live view on up to five cameras. $19.99 each month gets you a monitoring subscription. That doesn’t include app access or smart home support, so you won’t really have eyes on your system. But at least you can feel comforted knowing that someone does.
If you bump up your monthly payment to $29.99, you get all the good stuff. That means not only app access and smart home support but also cloud storage for up to 10 cameras and video verification. SimpliSafe also offers customers of the Interactive monitoring plan a 10% discount on equipment add-ons and a lifetime warranty on equipment as long as they maintain their subscription.
SimpliSafe video verification
With video verification, SimpliSafe employees will look at your camera footage to check for signs of an intruder before calling the police. That’s especially helpful if you live in an area where law enforcement or security guards require visual confirmation before they’ll respond to an intruder call. No false alarms here.
Data effective 08/31/2022. Offers and availability are subject to change.
To recap: although the equipment prices are similar, Ring monitoring is more cost effective than SimpliSafe monitoring. Ring typically offers more for less than SimpliSafe does. But SimpliSafe’s video verification, which Ring doesn’t offer, makes up for a small part of the extra cost.
But even without video verification, Ring outstrips SimpliSafe costwise. If you’re looking to save money, Ring is the better choice.
Ring Alarm vs. SimpliSafe: Security equipment
We talked about equipment price; now let’s talk about what you’re getting for that money.
Ring and SimpliSafe are evenly matched in equipment. They both make their own equipment, which we like. They both favor the peel-and-stick setup, which makes things easy for DIYers. And Ring’s a whiz with cameras while SimpliSafe’s one of the only security companies that offers a custom lock.
Ring sells the following equipment:
- Base station
- Keypad
- Window/door/entry sensor
- Mailbox sensor
- Motion detector
- Smoke and CO listener
- Flood and freeze sensor
- Panic button
- Retrofit alarm kit
- Pathlight
- Floodlight
- Steplight
- Smartbulb
- About 20 different cameras
- Sign
- Solar sign
To complete its offerings, Ring also sells some items from other brands, like Schlage locks, Leviton switches, and Eero routers.
SimpliSafe’s equipment list isn’t as comprehensive, but it does offer some things you won’t see with Ring. Here’s what you can get with SimpliSafe:
- Base station
- Wireless keypad
- Door/window/entry sensor
- Motion sensor
- Glass break sensor
- Temperature sensor
- Water sensor
- Smoke detector
- Carbon monoxide sensor
- Panic button
- Key fob
- Siren
- SimpliCam (indoor camera)
- SimpliSafe Video Doorbell Pro
- SimpliSafe Smart Lock
- Yard sign
Again, the fact that SimpliSafe makes its own lock is groundbreaking. We can’t think of a single other security company that does that.
Ring Alarm vs. SimpliSafe: Cameras
Ring started as a camera brand, and it has them down pat. SimpliSafe cameras are almost as good, but the brand doesn’t offer any outdoor cameras. Luckily, it sells a doorbell camera, which can do some of what a normal outdoor camera does.
Ring Alarm cameras
Ring offers tons of different cameras to cover tons of different needs. We aren’t going to talk about all of them, but we’ve included a good selection.
Ring doorbells and cameras vary in their power sources. Some require hardwiring, some require batteries, and some simply plug into an outlet. The power source will determine where and how you can use a camera, so always double-check before buying.
Also, these cameras don’t require a Ring security system to work. You can buy them to use as standalone devices.
Amazon.com List Prices (as of 07/06/2023 11:00 MST)
All Ring cameras have night vision and two-way audio, a feature that allows you to talk to folks who appear on your camera. You can pull up the live feed in your app and hit the microphone icon to speak: “Sorry, I’ll be home to open the door in just a minute.” “Can I help you?” “Please stop digging in my flowerbed at 3 a.m.”
Ring also offers what it calls “advanced motion detection,” a feature that helps cameras distinguish between people and animals. That means you won’t get notifications when your neighbor’s dog runs into your backyard and tries to eat the steak on your grill. (True story.) But you also won’t get notifications every time a stray cat wanders onto your porch, so we’ll call it a win.
Unfortunately, Ring doesn’t offer vehicle or package detection at this time. But it does have customizable motion zones that allow you to choose which areas are motion sensitive. So if you only want to be alerted to motion on your porch, you can easily set that up.
If you're looking for added security, you can get an extra pair of eyes on your outdoor cams with Ring's Virtual Security Guard. This $99 subscription will allow Rapid Response to monitor motion events on your external cameras.
All Ring cameras use the same app as the security system, creating a seamless security experience. You’ll see all your camera feeds on the same screen where you arm and disarm your security system.
Ring also uses a second app called the Neighbors app. When your cameras capture footage of a security incident, you can upload that footage to Neighbors. The app will share it with other users in your neighborhood.
To use all of your camera features and post clips on Neighbors, you’ll need a cloud storage plan. If you use a standalone camera, you’ll pay at least $4 a month for 180 days of cloud storage. And if you’re already paying for higher-tiered professional system monitoring, then great news: it comes with cloud storage for all your cameras.
Amazon.com List Prices (as of 07/06/2023 11:00 MST)
To learn more, read our Ring Security Cameras Review and Ring Video Doorbells Review.
SimpliSafe cameras
SimpliSafe keeps it simple by offering just four cameras: the Wireless Indoor Camera, the Wired Indoor Camera, the Wireless Outdoor Camera, and the Video Doorbell Pro. While the wired indoor camera uses a plug, the doorbell needs to be hardwired into an existing doorbell connection.
As with Ring cameras, you can use SimpliSafe cameras on their own without a SimpliSafe security system. But you’ll get a lot more usability with the system.
For instance, when your SimpliSafe sensors are triggered, your SimpliSafe camera(s) will start recording. That’s a neat little feature that’ll make it easier to get footage of suspicious activity.
Data effective 07/06/2023. Offers and availability are subject to change.
In a lot of ways, we feel like SimpliSafe cameras are comparable to Ring’s. They have similar feature settings (night vision, two-way audio, person detection).
The biggest difference is that SimpliSafe doesn’t offer customizable motion zones. You can't pick certain areas in the camera view for the motion detectors to ignore; SimpliSafe's sensors pick up every movement. Except, apparently, vehicle movement, which SimpliSafe supposedly ignores altogether. (A tester on the team says this wasn’t true for them.) You’ll get a lot fewer notifications that way, but you’ll miss out on footage when a questionable vehicle passes by.
To use your SimpliSafe cameras for anything beyond live video feeds, you’ll need a subscription. SimpliSafe offers more plan tiers than Ring, but none of them are as good of a deal as Ring’s $3 and $10 plans.
Like Ring, though, SimpliSafe includes cloud storage with its most expensive plan. And that plan also comes with video verification, which Ring doesn’t offer at all.
Data effective 07/06/2023. Offers and availability are subject to change.
To learn more, read our SimpliSafe Cameras Review.
Overall, we think Ring does a better job when it comes to cameras, but SimpliSafe is a good second choice.
Ring Alarm vs. SimpliSafe: Smart home integrations
As far as smart home integrations go, here’s what we like to see:
- Alexa compatibility
- Google compatibility
- Z-Wave or Zigbee compatibility
Security systems that don’t meet these criteria are difficult to use in a smart home setting. You won’t have voice control over it, and you won’t be able to connect it with many third-party devices. Your security will be out of the smart home loop.
Ring Alarm smart home integrations:
- Amazon Alexa
- Google Assistant
- Z-Wave
- IFTTT
Ring not only meets the minimum requirements, it exceeds them. IFTTT compatibility is a huge bonus for a smart home. It’ll allow you to create custom applets with smart home chains. For example, you can create a chain where if you turn off the smart lights in your bedroom, your smart shades will roll down too.
SimpliSafe smart home integrations::
- Amazon Echo
- Google Home/Nest
- August door locks
SimpliSafe doesn’t quite meet the threshold since it lacks Z-Wave or Zigbee compatibility. Most smart devices use one of those protocols, so without compatibility, your SimpliSafe system won’t be able to connect to Z-Wave lights, thermostats, and so on.
So if you have a smart home or like the idea of creating one, Ring is probably a better pick.
Ring Alarm vs. SimpliSafe: Customer service
Ring’s reputation has tanked in the last year or two, while SimpliSafe enjoys a relatively untarnished market presence.
Ring’s so great that it’s hard to believe it’s unpopular. But some of its practices make its equipment and services look unsavory. Some folks have concerns about the following:
- Ring has had some issues keeping customer videos private from its own employees.¹
- When left unregulated, the Ring Neighbors app has devolved into racial profiling and other discriminatory behavior in some places.²
- The Ring partnership with some police departments has left users questioning how much of their videos law enforcement will see without their express permission—and what law enforcement will do with those videos.³
These issues are frustrating because Ring is a huge equalizer in home security. SimpliSafe’s $18-a-month fee will still be a strain on some folks, while Ring offers free self-monitoring. That makes security available to people who feel unsafe but couldn't afford that luxury before.
But by not aggressively protecting others’ rights with better rules and policies, Ring puts users between a rock and a hard place. Users may feel like they need to trade on their morals to get affordable security, and that doesn’t sit right.
SimpliSafe, on the other hand, has more typical customer service issues, like billing mixups and customers being on hold for a long time. So if you’re looking for something uncomplicated, you’ll want SimpliSafe all the way.
- Ring Alarm customer service number: +1-800-984-1596
- SimpliSafe customer service number: +1-888-910-1215
Ring Alarm vs. SimpliSafe: Which is better?
Ring’s better for your budget, your camera, and your home automation setup. But it needs to sort out its ethical priorities. For anyone who prefers to pass Ring over, SimpliSafe is a good option that’s almost as inexpensive.
- Prices and monitoring plans: Ring. With $4 a month for monitoring and cloud storage, SimpliSafe can’t keep up with its app-feature gatekeeping and significantly higher prices.
- Security equipment: Draw. Both Ring and SimpliSafe make their own peel-and-stick equipment for easy setup, and they both sell items beyond the basics.
- Cameras: Ring. Cameras are Ring’s thing, and it offers a huge selection to meet many different needs. But if you don’t want Ring, SimpliSafe’s cameras are similar and can include video verification.
- Smart home integrations: Ring. Ring works with every major smart home protocol and then some, while SimpliSafe won’t work with most popular smart home devices.
- Customer service: SimpliSafe. SimpliSafe hasn’t created the camera empire that Ring has, and it’s also made wiser choices in how it conducts itself, so it’s not subject to the level of anger and scrutiny that Ring currently is.
Amazon.com List Prices (as of 07/06/2023 11:00 MST)
Methodology
To build our home security rankings and when comparing two home security systems, we consider the following:
- Price: We make sure to contextualize a home security service's equipment and monitoring prices with the features offered.
- Equipment: Not all home security systems offer the same equipment options. We take a comprehensive look at each home security service to give you the most thorough rundown of its cameras, accessories, and available features.
- Home automation: If you already own smart home tech, you might want to choose a home security system that's compatible with your current smart home protocols. We dig into each service's home automation protocols and capabilities.
- Cameras: It's important to look beyond just price when choosing the right home security camera for you. We investigate home security providers' camera features, such as their battery life cycle, charging method, video definition, AI capabilities, and field of vision.
- Customer service: It can be a high-stakes problem for your home security system to malfunction. We take a look at each home security provider's customer service reviews, the company's response to customer complaints, as well as the provider's various methods of contact.
We also put countless hours of research and product testing into our Best Home Security Systems piece. That creates a foundation for other reviews of the same products.
We spent several more hours testing, reading product reviews, and poring over the companies' websites to develop information for this particular piece.
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