Of the 5G providers, T-Mobile 5G Home Internet, Verizon 5G Home, and AT&T Internet Air offer similar services, but customer feedback suggests a clear winner. Reputable surveys—including the 2024 ACSI survey and J.D. Power’s 2024 U.S. Residential Internet Service Provider Satisfaction Study—rank T-Mobile at the top followed by Verizon and then AT&T. Although we wouldn’t rule out cable altogether, both surveys rank the three 5G fixed wireless connections higher than wired providers, so they’re definitely worthy alternatives.
Starry doesn’t appear on most customer satisfaction studies because it has a much smaller footprint compared to big brands like T-Mobile and Verizon. But it offers some of the fastest download and upload speeds for a fixed wireless provider, so if you can get it, you may get better value than any rival 5G providers.
Even with the 5G providers’ great rankings, customers may notice their internet fluctuates in speed. “If you can deal with variable speeds from time to time, then 5G is a fair option for home internet.” says fellow Reviews.org staff writer, Brianne Sandorf, in her review of Verizon 5G Home Internet.
AT&T is the priciest of the 5G providers, offering a single 5G home internet plan for a flat $60 per month, including autopay. On the other hand, T-Mobile and Verizon's 5G home internet plans have the same monthly cost, even with the “Plus” versions of the plans. At first glance, it looks like T-Mobile offers the cheapest 5G home internet prices compared to Verizon, however, T-Mobile factors in its autopay discount into the displayed monthly price, hereas Verizon doesn’t.
Although the price is the same, the speed offerings are different. T-Mobile 5G Home Internet download speeds range from 72–245Mbps for both its Home Internet Unlimited and Home Internet Plus plans, whereas Verizon splits its speeds into tiers for its 5G Home and 5G Home Plus plans. In some areas, Verizon even offers up to 1,000Mbps maximum speeds, so it’s a better deal than T-Mobile if you can snag Verizon’s highest speeds.
When it comes to latency, Verizon offers less than 30ms ping. T-Mobile 5G Home Internet gets a range of 19–37ms, and AT&T Internet Air gets 30–60ms. Verizon is the winner here, but speed and latency vary widely from house to house due to external factors. Things like inclement weather, distance to a 5G tower, and physical obstructions affect the stability of a 5G home internet connection.