AT&T Business Internet is our favorite, but there are a lot of great options
Best Internet Providers for Business
You know what’s even more frustrating than finding home internet? Finding business internet!
The internet you choose for your business affects its efficiency, expansion, and bottom line. So which service to choose?
We're here to help you figure that out with five excellent recommendations for various business internet needs. But you don’t have to rely on our recommendations alone. Through our ZIP check tool (below), we also show you business internet options in your specific area.
Here’s why you can trust us
Why should you trust Reviews.org? Because we’re real people writing these reviews, and we talk to real people to do our research.
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How we picked the best prepaid internet plans
At Reviews.org, we usually focus on home services. Business internet is a little out of our normal wheelhouse, but I took on the challenge anyway. I primarily looked at internet service providers I already know and trust for their home internet, although I did consider business-only internet services when they popped up in my research.
Criteria for best prepaid internet
- Price
- Speed
- Availability
- Customer service score
Price and speed are the two things most customers weigh heavily when choosing a service. After all, you want something you can afford but that works well, right?
But that’s not all there is to consider. You also want to know if a service is available in your area. That’s why we either discuss a service’s availability or provide you with a zip check test to see what’s available where you live.
And finally, we account for the American Customer Satisfaction Index customer service score, online reviews, current news, and our personal experiences to determine what kind of customer experience you’ll get with each service.
What to look for in business internet
There's a marked difference between residential and business internet. With residential internet, you only need to cater to you and your family's needs. With business internet, you must consider the business' and its employees' needs. That’s true whether you run a Fortune 500 company or a small, family-owned business.
Here’s what to look for when picking an internet service for your business.
- Price
- Speed
- Reliability
- Availability
- Scalability
Price is always crucial, but it's even more important to a business. The right price balances on the edge of a knife. Spend too much, and you'll cut into your profits. Spend too little, and you may not get the speedy and reliable connection you need to make your business successful.
You also probably want faster speeds for business internet than at home. You know that gig internet service we always say you don't need in your house? Well, you may want it for your business, primarily if you work in a media-rich field. Remember that your service's actual speeds may not align with its promised speeds, so it's good to buy on the high end of your acceptable speed range.
When choosing a connection speed, you want to account for every work device on the premises, but you may also need to consider Wi-Fi needs for employees’ and visitors’ personal devices. In some cases, you may want to set up a separate, slower guest Wi-Fi for personal use.
You also want an internet connection you can rely on during business hours. In most cases, a fiber or cable internet connection is the most reliable option.
Your chosen internet service also needs to be available where you live. Not every service provider is present in every area—especially fiber providers. If you live in a densely populated area with many homes and businesses, like New York, you're more likely to have access to fiber internet. If you live in a rural area, you're unlikely to have access to fiber and may need to see if you can find some satellite or fixed wireless options for business.
Finally, think about scalability, otherwise known as “Can this internet connection grow with my company as it expands?” If the answer is no, you’re fine if you’re okay with switching providers in the future. But if you want a longstanding partnership, you need a service that can handle your business’s projected growth.
The difference between business and residential internet is in the plans. Residential internet is usually slower than business internet because fewer people and devices typically connect to it.
You can get business internet at home, which is great if you run an at-home business, but it's unlikely that you can get residential internet at an office. And why would you want to? Fast business internet, especially fast fiber business internet, may be the key to success.
Either way, if you’re self-employed or work from home, you may be able to claim your internet as a business expense.
AT&T Business Internet: Best overall
An AT&T Business Internet fiber plan is an all-around excellent option for your growing business. AT&T’s fiber internet is superfast (going up to 5Gbps) and even has symmetrical speeds and unlimited data with some plans. It also ranks first in the American Consumer Satisfaction Index for 2022.
AT&T Business Internet runs more expensive than its competitors (at least initially). The cheapest plan starts at $75 for 300Mbps. But with the most expensive plan, you get roughly 16 times the speed at three times the price—an increased value for sure.
AT&T’s business plans use a reliable fiber connection, and the speed goes up to 5,000Mbps. That’s unheard of in a home internet connection and eye-popping even in the business sector. And what’s more, you’ll get unlimited data and symmetrical speed with those five gigs, meaning the upload speed will equal the download speed. You’ll both send and receive high-res media files with ease.
As the ACSI score suggests, AT&T fiber internet gets excellent customer satisfaction, so you'll likely be delighted with your service.
Spectrum Business Internet: Best extras
Spectrum is a solid internet provider we often recommend, and Spectrum Business Internet ups the ante by providing a free domain name, customer email addresses, and internet modem with your plan. That's practically everything you need to start a business! Plus, you can find Spectrum internet in 42 states, so you likely live in a service area.
We do want to point out that Spectrum's plans are substantially more expensive from the get-go than other providers' (and they only go up after 12 months). Instead of thinking of the domain name, emails, and modem as free, it may help to think of the extra cost as paying for those features.
But if that’s still too pricey for you, you may be able to get discounts by bundling the business internet with another Spectrum service—business phone lines, perhaps?
All of Spectrum's plans are high speed, reaching the princely pace of a whole gig. However, Spectrum projects that you can connect fewer employee devices than AT&T. These estimates seem low even with Spectrum's cable connection versus AT&T's fiber. The 300 and 600Mbps plans may go much further than Spectrum says. But if you want to avoid that gamble, select Spectrum internet service only if you have a small business.
Spectrum’s customer service needs a little work, according to the ACSI. The service scored just 64 out of 100. That's low, even for internet providers, which traditionally score beneath other industries.
Comcast Business Internet: Most options
Whether you have a small business or a medium-sized one, Comcast Business Internet has an option for you. Depending on your needs, you can get as few as 50Mbps or as many as 1.25Gbps.
Comcast’s biggest strength is its variety. The wide range of plan speeds gives you great scalability for your business to grow. It’s also available almost everywhere in the United States, making it a viable option for nearly everyone.
Unfortunately, Comcast changes its prices depending on its service area, so we can't guarantee exact costs. But for reference, we've included one of the service's price ranges. You can see that these prices get quite expensive (over $300!), so in some areas, Comcast definitely won't be the best value.
Also, Comcast Business Internet is a cable service, so you may not see as reliable of service as you would get with fiber plans. Still, your connection should be stable.
Surprisingly, Comcast, which is legendary for its terrible customer service, doesn’t rank that low with the ACSI. Its score of 68 ranks it above some of the other brands we recommend.
Frontier: Best high-speed internet
Ka-chow! No, it’s not Lightning McQueen that’s going so fast—it’s Frontier Business Internet. After AT&T, our overall pick, Frontier is your best bet for speedy connections.
Frontier's speeds start at 500Mbps, the fastest starting point of our recommended services, and go up to 7,000Mbps. The starting price is $44.99 for 500Mbps, but the value of the plans gets progressively better, especially considering that you get a fiber connection. Also, a router comes with each plan, so factor that into the cost.
Frontier doesn't predict how many devices can connect to each plan without overloading the Wi-Fi, but our speed guide will help you figure it out.
Sadly, Frontier is only available in some states, so your opportunities to sign up for the service are limited. This won't be a problem for, as an example, New Yorkers or Utahns—but Montanans will miss out.
The ACSI gives Frontier fiber a 74, which puts it on the higher end for internet customer service but the lower end for fiber satisfaction. So, though you'll get fast service through Frontier, your interactions with the company may need improvement.
CenturyLink Business Internet: Lowest cost
You'll spend less money with CenturyLink as your business internet service provider. CenturyLink offers 940Mbps and symmetrical speeds for $75 a month, which is quite a steal compared to other Wi-Fi providers. And with no contact, you can save money if needed by canceling (for free!) anytime.
Of course, you want more than just cheap internet; you also want reliable internet. For its cheaper plan, CenturyLink uses DSL, a less reliable option. But the provider also has a business fiber plan, which we recommend in most cases, depending on your business needs.
Also, good news: CenturyLink is fairly ubiquitous, so chances are it’s available in your area as a business internet provider.
Like Frontier, CenturyLink doesn’t offer guesstimates of how many devices can use each plan, but the Business Fiber plan should offer exponentially more connections than the other.
CenturyLink gets a 78 in customer satisfaction for its fiber service (coming second after AT&T), while its DSL gets 62 (between Frontier and Spectrum). Looks like you'll be pleased with Business Fiber, but maybe not so much with Simply Unlimited Business Internet.
Recap: Best internet providers for business
- AT&T Business Internet: When it comes to overall value, AT&T Business Internet is our pick. The speediness, symmetrical speeds, data cap elimination, and customer service reputation make it our top choice—and costly.
- Spectrum Business: The Spectrum Business Internet fiber service comes with a free domain, email addresses, and modem. However, Spectrum customer satisfaction could be higher.
- Comcast Business: Comcast Business Internet offers six different plans, giving you plenty of options to address your business’s needs over the years. It’s also rather expensive, especially when you get to the higher speeds.
- Frontier Business: Things get real speedy with Frontier Business Internet, which goes up to 7,000Mbps. But the service may not be available in your area.
- CenturyLink Business: CenturyLink Business Internet offers 940Mbps fiber for $75, which is fantastic. The cheaper plan isn't as good a deal, though, so if you don't get the fiber, you should skip this one.
Go ahead and see if any of these are available in your location using the ZIP finder below.