Our resident Cox expert offers insider tips on getting a lower price on internet and other Cox services
6 Ways To Lower Your Cox Internet Bill
Cox internet is more expensive than other cable providers, so every dollar you shave off the price counts. But how?
We talked to sixteen current and former Cox customers and dug into Cox costs to gather suggestions for lowering your Cox internet bill, including bundling your internet and reducing your internet speed. Read on for all the hot tips.
Guide to cutting Cox costs:
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1. Get a Cox bundle
One of the easiest ways to get a deal on your internet is to bundle it with another service offered by the same provider. Cox offers several different bundle options.
First, if you haven’t cut the cord on your TV options, you can combine your internet and TV needs through a Cox TV bundle. A Cox TV and internet bundle can save you up to $25 a month. That’s $300 a year.
There are also phone bundles, which combine both Cox cable internet and services through Cox Mobile, a prepaid brand that runs over the Verizon network. Signing up for Cox Mobile nets you a $15 a month ($180 a year) discount on your Cox internet plan, though you will also pay between $15 and $45 each month for the phone service.
Finally, Cox also offers a self-monitored home security and smart home setup, sometimes called Cox Homelife, which can be bundled with Cox internet and TV for a $5 savings each month; $60 over the course of a year.
But if you lack interest in non-internet Cox services, there are other ways to reduce your bill.
3. Cut the unlimited data
Cox doesn’t offer unlimited data with its plans—instead you get a monthly data cap of 1.25TB.
To get unlimited data, you have to pay an additional $49.99 per month. That’s a nice feature for some users: content creators, influencers, video editors, and other internet-dependent professionals who need tons of data to finish projects and handle assignments.
But for the rest of us? A cap of 1.25TB is plenty. So ditch that unlimited data add-on if you have it and don’t need it.
4. Ditch the rental equipment
Cox rents its Panoramic Wi-Fi Gateway to customers for $13 a month. But renting the equipment isn’t mandatory—you can buy your own modem and your own router instead.
The modem needs to be compatible with Cox’s network, but buying your own equipment gives you a lot more options and lets you be more selective about finding something that fits your needs. It costs you more up front, but if you plan on being a Cox customer for a while, you end up saving money because you don’t have to keep forking over rental fees.
Most Cox internet plans (all but the Beyond Fast option) let you use the equipment for free for a certain period. If you’ve wrangled one of those deals, don’t buy your own router until your rental grace period expires.
5. Negotiate a lower cost
If Cox isn’t the only provider available in your neighborhood, you have leverage to call Cox up and try to negotiate a deal.
Need some tips for when you’re at the negotiating table? One Reddit user put together a guide to negotiating with Cox, offering up tips that the user found worked for them through trial and error:
- Do your research before negotiating
- Accept what they give you on the phone, then negotiate in person
- Go to a store in person to get a better deal
- Don’t get mad—sucking up works better
Unfortunately, playing hardball with Cox customer service doesn’t always work. Multiple Cox customers who have spoken with Reviews.org said the agents they talked to couldn’t offer a deal, even when the customer asked really nicely.
It seems that negotiating with Cox is like a job interview—it depends on saying the right things when talking to the right person, and you might not find that combination every time. Still, you have nothing to lose by trying.
6. Switch to a Cox competitor
Tried everything to lower your Cox bill and you’re still stuck with a big price tag? It could be time to move to a new provider altogether.
You may be able to find a lower-cost provider in your area. Run a search with your zip code below to see what’s available in your area.
Why this guide is legit
Internet costs add up quickly, and we like to help our readers save money. To do that, we researched Cox's internet prices in various ways. We even spoke with customers and asked how to get a good deal, then incorporated those responses into this piece.
While we get money when you choose to buy Cox internet through our website, we keep our editorial process independent. Cox doesn't approve the content we publish or dictate what we say.
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