Your modem is what allows you to connect to the internet worldwide. Your router is what shares the internet with all the devices in your house.
In order to set up your router with Xfinity, it’s important to first make sure your modem is in an optimal location and turned on correctly. This will help to avoid those “where are my glasses?” moments when they’re actually on your head. We’ll help you get set up correctly from the get-go so that you don’t have to have any of those “oh duh” moments.
Make sure your modem is set up in a central room in your house. This will help your internet connection reach every corner to avoid glitches and slower connection. You’ll want to avoid placing your modem next to anything metal. Keep it out of tight spaces that might be able to interfere with the connection.
Next, make sure your modem is plugged in. After it’s plugged in and turned on, you’ll want to wait for the device to warm up. This could take a few minutes. Give your modem time to start working before trying to connect your router.
If you have an Xfinity Wireless Gateway modem, make sure the US/DS, Power, and Online lights are solid for over one minute. However, if your modem is not Xfinity, follow the setup instructions from the manufacturer.